We're Here to Help

Whether you have a question about sizing, your order, shipping,
or simply need styling advice, our team is here to help.

Call Us

Whatsapp Us

Quick responses during business hours.

Email Us

We’ll usually reply within one business day.

Frequently Asked Questions

Before getting in touch, you may find the answer you're looking for below.
If not, our team is always happy to help.
What size should I choose?

Every ZAYA garment includes a detailed size guide with measurements for each size.

If you're still unsure, message our team on WhatsApp and we'll help you choose the perfect fit before you place your order.

How long does delivery take?

Orders are normally delivered within 2–5 working days depending on your location in Sri Lanka.

You'll receive tracking details once your order has been dispatched.

Can I exchange a product?

Yes.

We accept exchanges in accordance with our Return & Exchange Policy.

Items must be unused, unwashed and returned in their original condition.

Do you deliver across Sri Lanka?

Yes.

We deliver islandwide through our trusted courier partner.

How can I track my order?

Once your order has been dispatched, you'll receive your tracking details by email or SMS.

Send Us a Message

Need assistance?
Complete the form below and our team will get back to you as soon as possible.

    Secure Online Payments

     Islandwide Delivery

    Easy Exchanges

    Dedicated Customer Support

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    Customer Support Hours

    Monday – Friday
    9.00 AM – 5.00 PM